Privacy Policy

Who we are

At Crunnchytails, your privacy is very important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, and address (for home service bookings).

  • Pet Information: Pet name, breed, age, health condition, and grooming preferences.

  • Payment Information: Only collected via secure third-party gateways.

  • Website Usage Data: Pages visited, interaction time, and device info (collected via cookies for analytics).

How We Use Your Information

We use your information to:

  • Schedule and manage your pet care services.

  • Provide updates, offers, and service reminders.

  • Improve our services and website experience.

  • Respond to inquiries and customer support requests.

  • Ensure safety and quality in handling pets.

Data Protection

We follow industry-standard practices to keep your data secure:

  • SSL encryption on our website.

  • Secure storage of booking records.

  • Limited access to client information within our team.

Cookies

We use cookies to understand website traffic and improve your experience. You can turn off cookies through your browser settings.

Sharing of Information

We never sell or rent your information. We may share it only with:

  • Trusted partners (for payment processing or logistics).

  • Legal authorities if required by law.

Your Rights

You have full control over your data. You may:

  • Request to view the data we hold.

  • Ask for corrections or deletion.

  • Unsubscribe from marketing messages at any time.

Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with a new effective date.

Contact Us

If you have any questions about this policy, reach out to us:

📧 Email:hitails@crunnchytails.com

📞 Phone: +91-9319686005